terms & conditions


1. The concrete is supplied in accordance to the relevant Australian Standards unless otherwise stated.

2. The Company shall not be liable for delay in delivery resulting from any cause beyond its control

3. The price quoted is per cubic metre (m3) delivered, in the event of a small quantity being delivered, an additional cartage rate may apply, which will comply with the prices commissioners ruling on cartage of pre-mixed concrete.

4. The concrete supplied is according to specification detailed on docket. The Company accepts no responsibility in respect of any defect which may develop in any concrete supplied if water is added to the concrete whether before or after discharge from Delivery Unit without the sanction of the Company's Engineer or representative, or if an admixture has been used in the concrete at the customer's request or specification.

5. It should be understood that the concrete supplied is sold at the point of delivery from the Company's vehicle. The Company accepts no responsibility in respect to any defect which may develop in any concrete supplied which is due to the faulty handling, placing or curing of concrete by the customer or to faulty or defective job practices. The Company will not recognise test results from concrete supplied by them unless the concrete is sampled and tested at the point of delivery in accordance with Australian Standard 1012. Parts 1-9.

6. Delivery must be accepted and effected by the customer as soon as possible from the time of arrival by the delivery vehicle at the site, otherwise the Company shall be compensated in accordance with the Company's waiting time rate for the time being in force.

7. The Company undertakes to deliver concrete to the kerb alignment adjacent to the Customer's job and the delivery vehicle will only enter the job area to facilitate unloading at the customer's risk and responsibility and at the absolute discretion of the truck driver.

8. The strength characteristics of the concrete are detailed on the face of the delivery docket and upon signing the docket the purchaser becomes bound by the information shown thereon. Purchasers should ensure that the strength shown accords with the specification. Concrete contains materials of the Company's choice unless otherwise stated.

9. The price quoted or agreed for concrete delivered under this docket may be altered at the Company's discretion as a result of and to correspond with any alteration prior to delivery in cost of materials, wages or transport.

10. When an account has been established with the Company payment shall be made within the month following delivery

11. Our product is manufactured out of raw materials from natural resources. Therefore Premix Concrete will not be held responsible for colour variations.


This product is unique, hence has properties that make it different from man made items. Concrete is a blend of natural stone and sand, making each product individual and will not necessarily mirror samples provided. You will have imperfections in your concrete slab. It is concrete; it can and probably will crack. Large cracks can be filled to eliminate dust traps, and the appearance can be minimized, but they will never disappear.

 Premix Concrete, as a concrete supplier takes no responsibility for the following:

  • Iron staining, colour change, inconsistency with aggregate colour and foreign materials. Aggregates are a natural product and therefore aesthetic and chemical consistency of this material cannot be guaranteed.
  • Colour change due to cement, ie Brightonlite can give a greenish tint due to a change in the raw materials used in the manufacturing of cement, which Premix Concrete S.A  have no control over.
  • Aesthetic suitability of the mix and the structural integrity of the mix, if water, chemicals or powders are added to the mix on site at the request of the concreter or pump operator or any other agent representing the owner of the property.
  • Aesthetic suitability of the mix, and, the structural integrity of the mix if the concrete is not cured in accordance with applicable Australian Standards.
  • Aesthetic suitability of the mix if inappropriate / poor standards of workmanship by the grinders or polishes including the sealers if they are incorrectly applied or are of the wrong colour/consistency etc
  • Inappropriate / poor standards of workmanship by the concrete pump operator, concreter placer eg over/under vibration, Segregation

We advise that all concrete shrinks as it hardens and this can result in cracking. In order to minimise the amount and severity of cracking in floor slabs, it is advised that you contact your structural engineers, so that they are able to assess and take into account soil conditions, slab design thickness, reinforcement and jointing details to ensure the design reflects the expected outcome. Weather conditions play a major part in the development of early cracks.


  • Please give significant lead time when booking  jobs
  • Please make sure balance load is ordered without delay, this will help prevent cold joints and ensure even setting and finishing times.
  • Ensure placement of concrete is in accordance with AS3600 using methods which minimise plastic shrinkage and shrinkage cracking, do not pour if very hot and /or windy – speak to your engineer/architect or builder to confirm this.
  • If using Premix “Vanilla, Diamond, Blizzard or Platinum “products be aware they use Brightonlite cement, which is a HES cement and will have quicker set and drying times.
  • Ensure proper curing practises take place.

Product images and samples are an indication only and can vary in colour, shape, texture and should only be used as a guide. Premix Concrete reserves the right to alter, remove or replace these products without giving notice.